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The Koh Samui Guide FAQs

You can easily purchase The Koh Samui Guide with PayPal and all major credit cards – Visa, Mastercard, Amex and Discovery. If you prefer, Apple Pay and Google Pay are available, too (note that Apple Pay is only available in Safari).

Never bought an ebook? It's totally painless and takes less than three minutes.

See how to buy your guide (with screenshots).

True story: A reader commented on our 2nd (2013) edition that "the only thing missing was where the good bird viewing spots were (LOL). A bit specialised I know".

Challenge accepted. You'll now find bird-watching tips and the 42 bird species we've seen on Koh Samui in Chapter 17.

Wondering whether The Koh Samui Guide covers your particular questions and concerns?

Whether it's Koh Samui beaches, car rental, family hotels, Lamai, nannies, nightlife, travel insurance, what to wear, the weather in a particular month, coffee and cocktails, the answer is – very likely – yes, it does.

Your download

Very easily! Three quick steps will take you less than 3 minutes to download The Koh Samui Guide:

(1) purchase your copy

(2) receive your download link

(3) download your PDF guide to your computer, phone or tablet.

See the full process (with screenshots):
How to Download The Koh Samui Guide.

Your purchase of The Koh Samui Guide comes with ten downloads for your own use – more than enough to put your copy on your laptop/phone/iPad and print it out for yourself.

If you get a little click-happy and reach your download limit, just send me a quick email and I’ll reset it for you. No problem!

Tip: When downloading your guide, click 'download' – just once! The file is 45mb so it can take a few minutes to fully download. Clicking 'download' repeatedly will reset it back to the start.

Step-by-step: How to download The Koh Samui Guide.

**Lost your download link?**

No problem! First, search your email for 'The Koh Samui Guide'.

If you don't see it, you can easily re-issue your download link. (Enter your email used for purchase and you're immediately reunited!).

If you still can’t find it: Not to worry! On rare occasions, customers have made orders with a typo ('gnail.com').

Just send me a note and I’ll send you a new download email.

**Can't access your email?**

No problem! I too have suffered the hotmail graveyard. Just get in touch with (A) the email address used for your order and (B) the email address you'd prefer to use instead. I'll resend your email receipt with download link.

Very easily! The Koh Samui Guide will work just like any other PDF file you want to save to your phone or iPad. However, it is a large file (about 45mb) so it might take a moment to fully open/download. If you don’t see the ‘save to iBooks’ option, give it a minute to load completely (especially on slower island internet).

For more help, see step-by-step guides with screenshots(Please note: Beyond step-by-step download instructions, I'm unable to provide tech support for adding the PDF file to specific devices. If you figured out Zoom during Covid, you can do this).

After your purchase, complete your download. From then, it's just a normal PDF file to print as you would any other document. It's 393 pages, so you might want to run it on a greyscale or economy print setting to save your ink cartridges.

If it only prints 30 pages, it's probably because your printer ran out of paper. (Actual answer to an actual question).

Updates

COVID-19 Updates: As we continue to wade through the murk and muck of the pandemic, you’re bound to have a lot of questions. To make sure you’ve got the most current details, you’ll find a “Covid Updates” supplement with your download of The Koh Samui Guide (plus island updates and changes highlighted within).

Customers also receive email updates when pertinent (plus an email newsletter should you choose to subscribe).

Regular updates: In normal times, I do my absolute best to keep 'my baby' current and my readers informed. Any adjustments are made as needed – even tiny details like "the mini golf course became a bungalow resort". Rarely are such updates anything of global significance (unless you love mini golf) – but I try to cover them.

Read 200+ 5-star reviews.

Current edition updates
As a customer, you not only get access to the latest PDF download of your edition (typically through the calendar year) – you also get update emails (should you choose to subscribe).

When you checkout, make sure to keep the blue box for "Yes! I want my updates emails" checked. If you uncheck this box I'm legally prohibited from emailing you – spam laws and all that.

Future editions (8th+)
As for future editions, these will be substantially different products and will require separate purchase.

To get the most value out of The Koh Samui Guide, I recommend using it as your very first step to get to know Koh Samui – as soon as you put the island on your travel list.

Many readers share how the guide helped them to get a good 'feel' for the island. If your alternative is 20,498 browser tabs and total confusion – I really recommend starting your planning on page one!

Uncommon problems

To reiterate: The Koh Samui Guide is a strictly digital product. It's a beauty, but it does NOT arrive via mailman.

I cannot emphasise enough that I will not be mailing you, or anyone, an actual book. The Koh Samui Guide has but one earthly form: a 393-page, 19-chapter, 30 megabyte PDF file that you can choose to print, and/or put on your computer/iPad/phone/etc.

You get the download link immediately after your purchase.

Will you love it just as much as a real book? I hope so – see these incredible customer reviews.

The Koh Samui Guide is 30 mb so it can take a few minutes to fully download. Clicking 'download' repeatedly will reset your download back to the start – a vicious cycle that will get you nowhere!

If you've clicked your download link and it seems like nothing is happening – my main tip is to click the download button (on a desktop) or the file name (on a phone/tablet) just once. Then wait a moment. Your file download will begin (saved to wherever you save your downloads).

Please see this tutorial for step-by-step screenshots.

The Koh Samui Guide 2021: Your total travel guide to Koh Samui, Thailand (now in its 7th edition with 2021 Updates) – Discover How To Plan and Enjoy Your Perfect Koh Samui Vacation with The Koh Samui Guide


More questions?

How did The Koh Samui Guide get started?

Fancy a little time travel? Here's how it happened (I'm as surprised as you).


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Wholesale and volume orders

Do you offer wholesale orders?

Yes! I can arrange volume orders for agencies and group travel. Please get in touch with your anticipated order size.


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