Doctor Pouchy – Details & FAQs

Shipping

U.S., Canadian and worldwide shipping options are available, please see options at check-out.

Shipping time will vary based on the shipping method you select, your location, (and perhaps some COVID factors beyond my control).

All orders are processed within 48 hours and a confirmation email will be sent once your order is shipped.

Please ensure you enter the correct shipping address. I can’t be held responsible for parcels lost as a result of the buyer inputting an incorrect shipping address during checkout.

Orders ship from Whistler, Canada with Canada Post.


Taxes and duties

All customs and duty fees are the responsibility of the buyer. Please note: UK and EU buyers, in particular, may need to pay VAT/GST.

– To calculate any duty, see this calculator.
– To check duty and tax thresholds for your country, please see this chart.


COVID-19 shipping delays

COVID delays are an unfortunate reality at the moment. Tracking is strongly encouraged if you'd like to stay informed about your item’s progress and location during these delays.

No refunds will be given for lost or delayed mail.


Order tracking

The cheapest shipping option (Expedited Parcel and Small Packet Air) does NOT include tracking.

If you require tracking, please select:

– Tracked Packet USA/International
– Priority, or,
– Xpresspost

The above shipping options also include up to $100 liability coverage with Canada Post.

While I guarantee that Doctor Pouchy will leave my care in perfect condition, I’m not responsible for lost, delayed or damaged mail and do not offer refunds in such an event.


Materials & Size

Approximately 6" X 9¼” or 15¼ X 23½ cm

Approximately! Lean into their handmade charm and delight in your one-off original.

– 100% cotton twill, with a 100% cotton lining
– Heavy-duty YKK brass zipper
– Features 'The Koh Samui Guide' label

Please note: All Dr Pouchy travel pouches are handmade (by me!) and are offered in limited quantities for a limited time while supplies last. All sales are final and cannot be returned, exchanged or refunded.

See full details and more photos

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